A $10 freight charge is applied to orders for standard shipping on all deliveries within Australia.
No freight charge on AU orders valued at $100 or over.
Express shipping is available for $15. Express timeframes will vary depending on your area. Only available to delivery addresses within Australia.
Express shipping times vary depending on location but generally range between 1-3 business days.
We cannot accept responsibility for delays in delivery due to unforeseen circumstances (e.g. Strikes, floods, etc.)
A $20 freight charge is applied on all International orders. Please note International shipping is not included in our free shipping on orders $100 or over offer or express shipping.
Orders that are designated for international shipping outside of Australia may be subjected to taxes, customs duties and other fees by the destination country. The recipient is responsible for these fees. If the purchaser refuses a shipment, they are responsible for any import fees incurred, cost of returning the shipment and the original shipping charges. This amount will be deducted from the merchandise refund.
How can I track my order?
Once your order has been shipped you will receive an email notification that will include a tracking code and estimated delivery date.
How long will my order take?
Orders are dispatched Monday to Friday within 1-2 days after your order has been placed and paid for. Standard Shipping within Australia ranges between approx. 1-9 business days, depending on location. Express Shipping within Australia ranges between approx. 1-3 business days, depending on location.
What to do if you have entered the incorrect address?
Please email email@example.com as soon as possible, quoting your order number. If your order has already entered the dispatch process, unfortunately, it cannot be changed or cancelled.
All postage and handling prices above are AUD unless otherwise stated.